Bantu is an AI-powered ride-hailing platform that also offers a digital marketplace and event discovery. Users primarily book fast, reliable rides while accessing other local services within one platform.

Drivers and vendors can sign up through the Bantu app or website by submitting the required personal or business details. Once verified, drivers can start accepting ride requests and vendors can list their offerings.

Yes. Bantu uses secure authentication, encrypted data storage, and trusted payment gateways to protect user information and transactions.

Bantu currently operates in major cities across Tanzania, with ongoing expansion into additional regions.

AI powers smart driver matching, pricing optimization, personalized discovery, fraud prevention, and automated customer support to improve speed and reliability across the platform.

Yes. Businesses can create vendor accounts, promote services or events, and manage transportation needs through Bantu.

Support is available via the app, website help center, email at support@bantu.tz, or phone at +255 755 135 201.

Yes. Rides can be cancelled directly from the app before completion. Cancellation fees may apply depending on timing.

Ride-hailing is available 24/7 in many locations, subject to driver availability.

Payments can be made securely via mobile money, cards, or cash where supported, using trusted payment systems.

Yes. You can track your driver and trip progress live within the Bantu app.

Users can rate rides and submit feedback directly through the app or support section.

Click “Forgot Password” on the login page and follow the reset instructions sent to your email.